Information and Training Material for Professionals

We provide the training you need to be a heat pump water heater expert installer and sales person. Select one of the training videos described below to get started.

Hot Water Use Properties

This course explains household hot water use patterns that effect water heater efficiency. Watch this short presentation to learn more about hot water events- how often they occur and why, and hot water draw patterns in an average household.
Click here to begin Hot Water Use training

Heat Pump Water Heater Information and Installation Training

This course is designed for water heater installers, their distributors, sales personnel and other supporting players. Beginning with a simple overview of heat pump water heaters, it provides a focus on how heat pumps work and how they are used to transfer heat to water. The training explores heat pumps in the residential water system, and teaches how to properly size and install them.
Click here to begin HPWH Information and Installation training

Heat Pump Water Heater Sales Training

This course reviews a sales process that works for high performance products such as HPWH. It explains technical features & translates them into compelling consumer benefits, teaches how to ask the right questions, overcome objections, create memorable presentations and use energy savings to help clients make the RIGHT decision.
Click here to begin HPWH Sales Training

Additional Pro Information and Training

For additional Heat Pump Water Heater information and training, choose from the topics below: